Strategy Milestones

Issue government-wide open data, content, and web API policy and identify standards and best practices for improved interoperability.

Open Data Policy and Executive Order on Open Data

Ensure all new IT systems follow the open data, content, and web API policy and operationalize agency.gov/developer pages. [Within 6 months of release of open data policy]

http://gsablogs.gsa.gov/dsic/strategy-milestones/agency-digital-strategy-pages/

Engage with customers to identify at least two existing major customer-facing services that contain high-value data or content as first-move candidates to make compliant with new open data, content, and web API policy.

http://gsablogs.gsa.gov/dsic/agency-digital-strategy-pages/

Make high-value data and content in at least two existing major customer-facing systems available through web APIs, apply metadata tagging and publish a plan to transition additional high-value systems. [Within 6 months of release of open data policy].

http://www.data.gov/developers/page/developer-resources

Expand Data.gov to include a web API catalog that centrally aggregates web APIs posted on agencies’/developer pages.

http://www.data.gov/blog/datagov-launches-new-catalog-and-apis

Establish a Digital Services Innovation Center to improve the government’s delivery of digital services.

http://gsablogs.gsa.gov/dsic

Convene a Digital Services Advisory Group to provide input on priorities for the Innovation Center activities and recommend government-wide best practices, guidance, and standards.

http://obamawhitehouse.archives.gov/digitalgov/advisory-group

Release government-wide bring-your-own-device (BYOD) guidance based on lessons learned from successful pilots at federal agencies.

http://obamawhitehouse.archives.gov/digitalgov/bring-your-own-device (html) and https://cio.gov/wp-content/uploads/downloads/2012/09/byod-toolkit.pdf (pdf)

Identify shared and open content management system solutions.

http://sites.usa.gov

Provide support to help agencies develop web APIs.

http://www.howto.gov/mobile/apis-in-government

Launch a shared mobile app development program.

http://gsablogs.gsa.gov/dsic/get-it-done/mobile-application-development-program/

Recommend guidelines on agency-wide governance structure for developing and delivering digital services and managing data.

http://obamawhitehouse.archives.gov/digitalgov/digital-services-governance-recommendations (html) and https://cio.gov/wp-content/uploads/downloads/2012/09/digital-services-governance-recommendations.pdf  (pdf)

Establish an agency-wide governance structure for developing and delivering digital services. [Within 3 months of release of governance guidance].

http://gsablogs.gsa.gov/dsic/strategy-milestones/agency-digital-strategy-pages

Establish government-wide contract vehicle for mobile devices and wireless service.

http://www.gsa.gov/portal/category/100931

Develop an enterprise-wide inventory of mobile devices and wireless service contracts.

http://gsablogs.gsa.gov/dsic/strategy-milestones/agency-digital-strategy-pages

Evaluate the government-wide contract vehicles in the alternatives analysis for all new mobile-related procurements.

http://www.gsa.gov/portal/category/100931

Develop models for the delivery of commercial mobile applications into the federal environment.

https://cio.gov/wp-content/uploads/downloads/2013/05/Commercial-Mobile-A...

Set up a government-wide mobile device management platform.

http://www.gsa.gov/portal/content/159903

Recommend guidelines for improving digital services and customer experience.

http://www.howto.gov/customer-service/digital-government-strategy-agency-milestones/improve-digital-services

Update the dot gov domain guidance and procedures to help ensure all new digital services meet improvement guidelines and provide support to agencies.

http://www.gsa.gov/portal/content/100372

Ensure all new digital services follow digital services and customer experience improvement guidelines. [Within 6 months of release of improvement guidance]

http://gsablogs.gsa.gov/dsic/strategy-milestones/agency-digital-strategy-pages/

Engage with customers to identify at least two existing priority customer-facing services to optimize for mobile use.

http://gsablogs.gsa.gov/dsic/agency-digital-strategy-pages/

Optimize at least two existing priority customer-facing services for mobile use and publish a plan for improving additional existing services. [Within 6 months of release of digital services improvement guidance]

http://obamawhitehouse.archives.gov/digitalgov/mobile

Identify tools and guidance for measuring performance and customer satisfaction on digital services.

www.howto.gov/digital-metrics

Implement performance and customer satisfaction measuring tools on all .gov websites. [Within 3 months of release of tools and guidance]

http://gsablogs.gsa.gov/dsic/strategy-milestones/agency-digital-strategy-pages/

Develop government-wide mobile and wireless security baseline (includes security reference architectures.).

https://cio.gov/creating-a-foundation-for-mobile-security/

Report on NIST’s ongoing work in mobile technology, including the applicability of NIST’s standards and guidelines to mobile devices and platforms.

http://crsc.nist.gov

Evaluate opportunities to accelerate the secure adoption of mobile technologies into the federal environment at reduced cost.

http://1.usa.gov/W3TW6h

Develop guidelines for standardized implementation of digital privacy controls and educate agency privacy and legal officials on options for addressing digital privacy, records retention, and security issues.

http://1.usa.gov/VB9M5T